Data Protection Policy

Pk 10 Privacy Policy — Your Data Is Safe with Us

By using the pk 10 platform, you agree to this Privacy Policy. We handle the personal data of users in Bangladesh with the utmost care.

Last Updated: January 2026

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What Information We Collect

When you register and use the pk 10 platform, various types of information are collected — either automatically or directly from you. This is done to manage your account, ensure security, and improve our services. We only collect information that is necessary and relevant; nothing beyond that.

Account & Identity Information

At registration, we collect your name, mobile number, email address, and date of birth. National ID or passport details may be requested for age verification purposes. This information is used to verify your identity and keep your account secure. pk 10 never sells or shares this information with third parties without your consent.

Device & Browser Information

When you use the pk 10 website or app, your device type, operating system, browser name and version, IP address, and screen resolution are recorded automatically. This information helps with troubleshooting and maintaining website performance. For mobile users, the app version number and installation date may also be recorded. This device information is never disclosed to third parties alongside your personal identity.

Payment & Financial Information (BDT)

When you deposit or withdraw on pk 10, your mobile banking number (bKash, Nagad, Rocket), transaction amount, and date are stored. All financial transactions are conducted in BDT (৳) and are secured with SSL encryption. Full bank card or account numbers are never stored on our servers — they are processed exclusively through a secure payment gateway. Transaction history is retained for a limited period to prevent fraud and maintain security.

Usage Data & Activity Logs

We log the games and sports events you participate in, how long you spend on the platform, and which pages you visit. This usage data helps us improve our services and show you relevant content. It also helps us identify unusual betting patterns as part of our responsible gaming policy.

Cookies & Tracking Technologies

Pk 10 uses cookies and similar technologies to keep the website running smoothly and personalized. Cookies are small text files stored in your browser that make your next visit more seamless. We use three types of cookies — essential, functional, and analytics.

  • Essential Cookies: These are required to maintain login sessions, store security tokens, and remember your language preference. Without these cookies, the site will not function properly.
  • Functional Cookies: These cookies are used to remember your preferred games, display settings, and notification preferences.
  • Analytics Cookies: Anonymized traffic data is collected to help us understand which parts of the site are used most.

You can disable cookies at any time through your browser settings. However, turning off certain essential cookies may limit some functionality on the site. We do not use third-party advertising tracking cookies, and your browsing habits are never shared with external organizations.

How Your Information Is Used

Pk 10 uses your collected information only for specific, transparent purposes. We never sell your data for commercial gain or use it for anything unrelated to your experience. The key use cases are outlined in detail below.

Account Management

Your information is used to create and maintain your profile, verify your login, and process password reset requests.

Transaction Processing

Financial information is required to process deposits, withdrawals, and bonus payments. It is used to complete BDT transactions accurately.

Fraud Prevention

Platform security is maintained by detecting unusual logins, suspicious transactions, and duplicate accounts.

Customer Service

To resolve your issue quickly, the support team may review your account and transaction history.

If you'd prefer not to receive promotional messages from pk 10, you can turn off notifications in your account settings at any time. To support responsible gaming, we may also send healthy gaming tips based on an analysis of your betting patterns when needed.

Data Storage & Security Measures

Pk 10 uses industry-standard security technology to protect your personal and financial information. All sensitive data is stored with AES-256 encryption and transmitted using SSL/TLS protocols. Our server security is regularly reviewed by third-party auditors, and any vulnerabilities identified are addressed promptly. We follow a data minimization principle — meaning we never retain more data than is necessary.

If your account is closed or deactivated, certain data must be retained for a legally defined period to meet financial and regulatory requirements, after which it is securely deleted. Access to personal data is restricted to authorized personnel only, and every access is logged. In the event of a data breach, we will endeavor to notify affected users within 72 hours.

There are also steps you should take to protect yourself — use a strong password, never share your login credentials with anyone, and always log out after using an unfamiliar device. The pk 10 support team will never ask for your password or OTP — any such request is a sure sign of fraud.

Sharing Information with Third Parties

Pk 10 does not sell or rent your personal information. However, limited data may be shared with certain trusted third parties to operate our services. These third parties work under strict confidentiality agreements and may only use the data for designated purposes. Information is not shared in any circumstances beyond those listed below.

  • Payment Processor: Approved mobile banking providers, including bKash, Nagad, and Rocket, receive only the information necessary to process a transaction.
  • Legal Obligations: If Bangladeshi legal authorities or courts request information, it may be disclosed in compliance with applicable law.
  • Technology Provider: Certain anonymized data may be shared with technology partners for hosting, cybersecurity, and analytics purposes.
  • Responsible Gaming Partner: To support Responsible Gaming, anonymized data may be shared with authorized bodies in specific circumstances.

We ensure that no third party may use your information for their own commercial purposes. If any third-party agreement changes, this policy will be updated and you will be notified. pk 10 always exercises the highest level of care in protecting your data, and a confidentiality agreement is mandatory in every partnership.

Your Rights — View, Correct, or Delete Your Data

Every registered user on pk 10 has full control over their personal data. We believe transparency and user empowerment are the foundation of a trustworthy platform. We are committed to upholding your data rights, and all requests are processed in a timely manner.

Right to Access Your Data

You can log in to your account at any time to view your stored information. Detailed data requests can be submitted to support and will be responded to within 30 days.

Right to Rectification

If any of your personal details — such as your name, address, or contact information — are incorrect, you can update them directly in your account settings or contact the support team.

Right to Data Deletion

If you request account closure, all data beyond what is required by legal and regulatory obligations will be deleted within the designated timeframe.

Use the contact details below to submit any data-related request. Once your identity has been verified, we will take action within the designated timeframe. In exceptional circumstances, processing may take up to 30 business days, though we always aim to respond as quickly as possible.

Policy Changes & Updates

Pk 10 may update this privacy policy from time to time as needed. Changes may be made in response to new legal requirements, technological developments, or an expansion of our services. For any significant changes, we will send a notification to your registered mobile number or email address. You will be informed at least 7 days before a revised policy takes effect.

The date of the most recent update will always appear at the top of this policy so you can easily see when changes were made. Continued use of the platform after any update will be taken as your acceptance of the revised policy. You always have the right to close your account if you do not agree. We recommend reviewing this page once every 3 months.

Help & Contact

If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch. pk 10's dedicated support team is available every day of the week on Bangladesh Standard Time. We are committed to resolving your concerns promptly and effectively.

Contact via Email

Privacy@pk10.click

For all data protection and privacy-related requests, please write to us at this address.

You can also visit our FAQ page You can find answers to common privacy questions. For an even more secure experience, Responsible Gaming policy as well. Our goal is to make pk 10 Bangladesh's most trustworthy and transparent online entertainment platform.

Stay Safe, Enjoy pk 10

Your data is secure. Open an account now and enjoy the best online entertainment experience in Bangladesh.

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